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New South Wales · Healthcare
Hire an offshore patient coordinator for NSW businesses
Hire a skilled, English-proficient offshore Patient Coordinator for your New South Wales business from just A$1,100/month. All Adept Patient Coordinator candidates are pre-vetted, work AEST hours — giving your NSW team real-time collaboration — and are placed within 10 business days of your brief.
You interview before you hireAEST/AEDT business hoursOne monthly price
$58,500midpoint Australian salary for a patient coordinator
Range $52–65k
5.45%NSW payroll tax on wages above the threshold
New South Wales revenue office
12%super guarantee on top of salary
ATO, from 1 July 2025
$54,691estimated yearly saving vs a typical local hire
Calculated below
Across New South Wales
Patient Coordinator support for businesses in Sydney, Newcastle and Wollongong.
NSW
Sydney
A dedicated patient coordinator for your Sydney business, working AEST/AEDT hours and using your systems.
NSW healthcare providers and medical clinics using offshore patient coordinator professionals for patient scheduling
Patient Coordinator from$1,200/mo
NSW
Newcastle
A dedicated patient coordinator for your Newcastle business, working AEST/AEDT hours and using your systems.
NSW businesses scaling their healthcare capacity with offshore patient coordinator specialists
Patient Coordinator from$1,200/mo
NSW
Wollongong
A dedicated patient coordinator for your Wollongong business, working AEST/AEDT hours and using your systems.
NSW businesses scaling their healthcare capacity with offshore patient coordinator specialists
Patient Coordinator from$1,200/mo
NSW pricing
Healthcare roles: NSW cost vs Adept.
| Role | AU salary range | Local cost /mo* | Adept /mo + GST | You save |
|---|---|---|---|---|
| Patient CoordinatorThis page | $52–65k | $5,758 | $1,200 /mo | $54,691/yr |
| Medical Virtual Assistant | $55–70k | $6,151 | $1,350 /mo | $57,615/yr |
| Medical Coder | $60–78k | $6,791 | $1,450 /mo | $64,092/yr |
| Medical Biller | $55–70k | $6,151 | $1,350 /mo | $57,615/yr |
| Medical Transcriptionist | $52–65k | $5,758 | $1,200 /mo | $54,691/yr |
*Midpoint salary plus 12% super and 5.45% NSW payroll tax (payroll tax applies once total wages pass the state threshold). Adept prices include salary, benefits, laptop, Manila office and HR.
Why NSW businesses hire an offshore patient coordinator
A colleague on your hours, at a fraction of the cost.
- Warm, professional patient communication at 40–50% of local receptionist cost
- Reduce no-shows with proactive appointment reminders and follow-up
- Free clinical staff from phone and admin work to focus on care
- NSW businesses save 60–70% hiring an offshore Patient Coordinator compared to the Sydney market rate of A$52,000–A$65,000 annually
Working hours overlap
Your day is their day shift.
Sydney (AEST)9:00am
Manila (PHT)7:00am
Manila is 2 hours behind Sydney (3 in daylight saving), so your business day is a normal day shift for them.
Can they handle patient phone calls?
Yes. Inbound calls for bookings, enquiries, and results inquiries are handled via VoIP with Australian numbers.
Are they trained in medical confidentiality?
Yes. Patient privacy and confidentiality under Australian health privacy law is part of all healthcare placement onboarding.
Can they send appointment reminders?
Yes — SMS, email, and phone reminders via Hotdoc or your practice management system.
Can they coordinate telehealth bookings?
Yes. Telehealth scheduling, sending video consultation links, and patient tech support are within scope.
How do they handle distressed patients?
De-escalation and empathy are screened during hiring. Complex clinical or mental health escalations go directly to the treating clinician.
Managed from Australia, based in Manila
Meet NSW-ready healthcare talent.
Book a call with our Australian team and we'll send you profiles to interview.
