H-1723
Candidate #H-1723
Medical Receptionist & Healthcare Admin · 4 years experience · Best Practice / MedicalDirector, Appointment scheduling, Medicare & private health billing
$1,100per month + GST
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Healthcare role
Hire an offshore Medical Virtual Assistant
A Medical Virtual Assistant supports healthcare providers with appointment scheduling, patient correspondence, medical records management, billing coordination, and general practice administration.
$1,350per month + GST, all-in
$55–70kAustralian salary range
$57,615est. saving a year (NSW)*
What they do
A medical virtual assistant who handles appointment scheduling, patient communication, medical records, billing coordination, referral processing, insurance claims and confidentiality, full time and dedicated to your business.
Why hire offshore
01
Free clinical staff from administrative burden without hiring another local admin
02
Experienced with Australian clinical practice management systems
03
Strict confidentiality and privacy compliance as standard
Skills
Appointment scheduling Patient communication Medical records Billing coordination Referral processing Insurance claims Confidentiality
Software they use
BeBest PracticeMeMedicalDirectorHoHotdocClClinikoMiMicrosoft 365
Cost comparison
What a medical virtual assistant costs a year
Local figures are salary plus 12% super and NSW payroll tax.
$25k
$50k
$75k
$65k
$74k
$83k
$16k
Local entry$55k salaryLocal typical$63k salaryLocal senior$70k salaryAdept$1,350/mo
Estimated saving
78%
About $57,615 a year against a typical local hire in NSW, before recruitment fees, leave cover, equipment and desk space.
A typical day
What a working day can look like
An example in Sydney time. Your medical virtual assistant follows your priorities and your tools.
8:00am
Appointment book
Confirms the day's appointments and fills cancellations.
9:30am
Patient enquiries
Handles calls and messages, and books follow-ups.
11:00am
Billing
Processes claims and billing in your practice software.
1:30pm
Records and referrals
Updates records and chases referrals and results.
3:00pm
Payments
Follows up outstanding accounts politely and on time.
5:00pm
Hand-over
Leaves the front desk a clear list for tomorrow.
Available talent
Healthcare talent you can interview
Questions
Hiring a medical virtual assistant
Something else on your mind? Our Australian team can talk it through.
Are they trained in Australian privacy law (Privacy Act)?
Yes. Medical VAs are briefed on Australian Privacy Principles and the handling of health records under the Privacy Act 1988.
Can they work in Best Practice or Medical Director?
Yes. Australian clinical software like Best Practice, Medical Director, and Cliniko are common placements.
Can they manage appointment bookings and recalls?
Yes — booking, confirmation, rescheduling, and recall management are core tasks.
Can they coordinate referrals?
Yes — preparing referral letters under GP supervision, sending to specialists, and following up with patients on referral status.
How is patient data protected?
Strict access controls, data handling agreements, and secure Australian-hosted system access are standard. NDA and privacy training are completed before placement.
Where they work
Industries and states
*Estimate compares $16,200 a year with a $62,500 salary plus 12% super and NSW payroll tax (5.45%, payable once wages pass the state threshold).
Ready when you are
Meet your medical virtual assistant this month
Tell us what you need and we'll shortlist candidates for you to interview. $1,350 a month + GST, with no upfront fees.
