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New South Wales · Admin
Hire an offshore receptionist for NSW businesses
Hire a skilled, English-proficient offshore Receptionist for your New South Wales business from just A$1,200/month. All Adept Receptionist candidates are pre-vetted, work AEST hours — giving your NSW team real-time collaboration — and are placed within 10 business days of your brief.
You interview before you hireAEST/AEDT business hoursOne monthly price
$54,000midpoint Australian salary for a receptionist
Range $48–60k
5.45%NSW payroll tax on wages above the threshold
New South Wales revenue office
12%super guarantee on top of salary
ATO, from 1 July 2025
$48,176estimated yearly saving vs a typical local hire
Calculated below
Across New South Wales
Receptionist support for businesses in Sydney, Newcastle and Wollongong.
NSW
Sydney
A dedicated receptionist for your Sydney business, working AEST/AEDT hours and using your systems.
NSW healthcare providers and medical clinics using offshore receptionist professionals for phone handling
Receptionist from$1,300/mo
NSW
Newcastle
A dedicated receptionist for your Newcastle business, working AEST/AEDT hours and using your systems.
NSW law firms and legal practices using offshore receptionist professionals for email triage
Receptionist from$1,300/mo
NSW
Wollongong
A dedicated receptionist for your Wollongong business, working AEST/AEDT hours and using your systems.
Sydney and NSW real estate agencies using offshore receptionist professionals for appointment scheduling
Receptionist from$1,300/mo
NSW pricing
Admin roles: NSW cost vs Adept.
| Role | AU salary range | Local cost /mo* | Adept /mo + GST | You save |
|---|---|---|---|---|
| ReceptionistThis page | $48–60k | $5,315 | $1,300 /mo | $48,176/yr |
| Virtual Assistant | $50–65k | $5,659 | $1,250 /mo | $52,910/yr |
| Executive Assistant | $70–95k | $8,120 | $1,600 /mo | $78,236/yr |
| Data Entry Specialist | $46–58k | $5,118 | $1,200 /mo | $47,014/yr |
| Office Manager | $65–85k | $7,382 | $1,650 /mo | $68,778/yr |
| Personal Assistant | $55–75k | $6,397 | $1,450 /mo | $59,368/yr |
*Midpoint salary plus 12% super and 5.45% NSW payroll tax (payroll tax applies once total wages pass the state threshold). Adept prices include salary, benefits, laptop, Manila office and HR.
Why NSW businesses hire an offshore receptionist
A colleague on your hours, at a fraction of the cost.
- Handle high call and enquiry volumes at a fraction of local hiring cost
- Extend coverage beyond standard office hours
- Well-suited to businesses with structured call scripts and CRM processes
- NSW businesses save 60–70% hiring an offshore Receptionist compared to the Sydney market rate of A$48,000–A$60,000 annually
Working hours overlap
Your day is their day shift.
Sydney (AEST)9:00am
Manila (PHT)7:00am
Manila is 2 hours behind Sydney (3 in daylight saving), so your business day is a normal day shift for them.
Can an offshore receptionist answer phone calls?
Yes, using VoIP systems like RingCentral or Dialpad. Calls are routed via cloud PBX so callers typically can't tell the receptionist is offshore.
Is this suitable for a medical or legal practice?
Yes. Offshore receptionists in healthcare and legal verticals are trained on appointment workflows, confidentiality, and sector-specific terminology.
What happens if a call requires urgent escalation?
Escalation paths are defined during onboarding — urgent calls are forwarded to local staff or handled via defined protocols.
How do we ensure call quality?
Adept screens for clear spoken English and professional phone manner. Call recording and quality scoring can be used for ongoing coaching.
Can a receptionist also handle inbound emails?
Yes. Most offshore receptionists manage both phone and email as a combined front-office support role.
Managed from Australia, based in Manila
Meet NSW-ready admin talent.
Book a call with our Australian team and we'll send you profiles to interview.
