A-1005
Candidate #A-1005
Virtual Assistant · 3 years experience · Calendar management, Inbox management, Data entry
$1,100per month + GST
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Admin role
Hire an offshore Receptionist
An offshore Receptionist provides front-line communication support — answering calls, managing enquiries, routing messages, and handling basic administrative tasks that keep your front office running smoothly.
$1,300per month + GST, all-in
$48–60kAustralian salary range
$48,176est. saving a year (NSW)*
What they do
A receptionist who handles phone handling, email triage, appointment scheduling, crm data entry, customer communication and message routing, full time and dedicated to your business.
Why hire offshore
01
Handle high call and enquiry volumes at a fraction of local hiring cost
02
Extend coverage beyond standard office hours
03
Well-suited to businesses with structured call scripts and CRM processes
Skills
Phone handling Email triage Appointment scheduling CRM data entry Customer communication Message routing
Software they use
RiRingCentralZeZendeskGoGoogle WorkspaceMiMicrosoft 365CaCalendly
Cost comparison
What a receptionist costs a year
Local figures are salary plus 12% super and NSW payroll tax.
$25k
$50k
$57k
$64k
$71k
$16k
Local entry$48k salaryLocal typical$54k salaryLocal senior$60k salaryAdept$1,300/mo
Estimated saving
76%
About $48,176 a year against a typical local hire in NSW, before recruitment fees, leave cover, equipment and desk space.
A typical day
What a working day can look like
An example in Sydney time. Your receptionist follows your priorities and your tools.
8:30am
Inbox zero
Sorts overnight email, flags what needs you and replies to the rest in your voice.
10:00am
Calendar and bookings
Confirms meetings, moves clashes and books travel against your preferences.
11:30am
Documents
Formats proposals, updates trackers and files everything where your team expects it.
1:30pm
Follow-ups
Chases suppliers and customers for the answers you were waiting on.
3:00pm
Data and admin
Updates the CRM, enters invoices and keeps shared drives tidy.
5:00pm
End-of-day note
Sends a short summary: what was done, what's pending, what needs you.
Available talent
Admin talent you can interview
2 available nowSee all admin talent
A-1007
Candidate #A-1007
Data Entry & Admin Specialist · 4 years experience · Data entry (70 WPM), Microsoft Excel, CRM data management
$900per month + GST
A-1006
Candidate #A-1006
Executive Assistant · 5 years experience · Executive diary management, Board pack preparation, Minute taking
$1,400per month + GST
Questions
Hiring a receptionist
Something else on your mind? Our Australian team can talk it through.
Can an offshore receptionist answer phone calls?
Yes, using VoIP systems like RingCentral or Dialpad. Calls are routed via cloud PBX so callers typically can't tell the receptionist is offshore.
Is this suitable for a medical or legal practice?
Yes. Offshore receptionists in healthcare and legal verticals are trained on appointment workflows, confidentiality, and sector-specific terminology.
What happens if a call requires urgent escalation?
Escalation paths are defined during onboarding — urgent calls are forwarded to local staff or handled via defined protocols.
How do we ensure call quality?
Adept screens for clear spoken English and professional phone manner. Call recording and quality scoring can be used for ongoing coaching.
Can a receptionist also handle inbound emails?
Yes. Most offshore receptionists manage both phone and email as a combined front-office support role.
Where they work
Industries and states
*Estimate compares $15,600 a year with a $54,000 salary plus 12% super and NSW payroll tax (5.45%, payable once wages pass the state threshold).
Ready when you are
Meet your receptionist this month
Tell us what you need and we'll shortlist candidates for you to interview. $1,300 a month + GST, with no upfront fees.
