Hire an Offshore Outbound Support Agent
An Outbound Support Agent makes proactive customer calls — following up on enquiries, checking satisfaction, confirming appointments, and conducting customer surveys to build loyalty and gather feedback.
Skills Required
What a Outbound Support Agent brings to your team
Tools Commonly Used
Software they're ready to use
Cost Comparison
What you pay vs what you save
AU Equivalent Salary
$50,000–$62,000
per year (annual AUD)
Typical local hire cost for a Outbound Support Agent in Australia, excluding super and overheads.
Adept Monthly Fee
$1,100–$1,500
per month (AUD, all-in)
$13,200–$18,000 per year. Includes talent, HR, payroll, and compliance management.
Estimated annual saving
~A$40,400 per year
Based on midpoint AU salary vs average Adept annual fee. Excludes super, leave loading, and local recruitment costs.
Why Offshore
Why hire an offshore Outbound Support Agent?
Proactive customer outreach at a fraction of local contact centre cost
Improve customer retention through consistent follow-up
Structured outbound programs that local teams rarely have time to run
Industries
Industries that hire a Outbound Support Agent
Hire in Your State
Hire a Outbound Support Agent by state
Common Questions
Hiring a Outbound Support Agent — FAQs
Ready to hire an offshore Outbound Support Agent?
Tell us your requirements and we'll match you with the right candidate in as little as 10 days. From A$1,100/mo.