S-1109
Candidate #S-1109
Sales Support Coordinator · 4 years experience · Salesforce CRM, Proposal writing, Pipeline management
$1,200per month + GST
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Sales role
Hire an offshore Account Manager
An Account Manager maintains and grows existing client relationships — handling renewals, upsells, satisfaction checks, and day-to-day account queries while building long-term loyalty.
$1,800per month + GST, all-in
$70–95kAustralian salary range
$75,836est. saving a year (NSW)*
What they do
A account manager who handles relationship management, renewal management, upselling, issue resolution, contract management, quarterly business reviews and crm hygiene, full time and dedicated to your business.
Why hire offshore
01
Manage high-volume client books that don't require in-person presence
02
Retain more revenue through proactive offshore account coverage
03
Cost-effective for SMB account tiers that local AMs are too expensive to cover
Skills
Relationship management Renewal management Upselling Issue resolution Contract management Quarterly business reviews CRM hygiene
Software they use
SaSalesforceHuHubSpotZoZoomMiMicrosoft 365GaGainsight
Cost comparison
What a account manager costs a year
Local figures are salary plus 12% super and NSW payroll tax.
$25k
$50k
$75k
$100k
$83k
$97k
$112k
$22k
Local entry$70k salaryLocal typical$83k salaryLocal senior$95k salaryAdept$1,800/mo
Estimated saving
78%
About $75,836 a year against a typical local hire in NSW, before recruitment fees, leave cover, equipment and desk space.
A typical day
What a working day can look like
An example in Sydney time. Your account manager follows your priorities and your tools.
8:30am
Pipeline check
Reviews the CRM, updates stages and flags deals that have gone quiet.
9:30am
Prospect research
Builds target lists that match your ideal customer, with verified contacts.
11:00am
Outreach
Sends personalised sequences and logs every touch in your CRM.
1:30pm
Calls
Works the call list and books qualified meetings straight into your calendar.
3:30pm
Proposals
Prepares quotes and proposal drafts for your review.
5:00pm
Daily numbers
Shares activity, meetings booked and next steps.
Available talent
Sales talent you can interview
2 available nowSee all sales talent
S-1108
Candidate #S-1108
Sales Development Representative · 3 years experience · Outbound prospecting, HubSpot CRM, Cold email sequences
$1,200per month + GST
S-1110
Candidate #S-1110
Account Manager · 5 years experience · Account management, Client relationship management, Upselling / cross-selling
$1,500per month + GST
Questions
Hiring a account manager
Something else on your mind? Our Australian team can talk it through.
Can an offshore AM run QBRs with Australian clients?
Yes, via video call. Many Australian companies already conduct QBRs remotely. A well-prepared AM drives these effectively from offshore.
How do we handle escalations?
Escalation protocols are set up during onboarding. Complex or relationship-critical escalations are handed to local senior staff as needed.
What account sizes suit an offshore AM?
Offshore AMs are best suited to SMB and mid-market accounts. Enterprise accounts with high-touch, in-person requirements are better handled locally.
Can they own revenue targets?
Yes. Many offshore AMs carry renewal and upsell quotas and are incentivised through structured bonus arrangements.
How do we keep them informed about our product?
Via weekly team updates, product documentation, and access to your internal knowledge base. Regular catch-ups with local product or CS leads help keep context current.
Where they work
Industries and states
*Estimate compares $21,600 a year with a $82,500 salary plus 12% super and NSW payroll tax (5.45%, payable once wages pass the state threshold).
Ready when you are
Meet your account manager this month
Tell us what you need and we'll shortlist candidates for you to interview. $1,800 a month + GST, with no upfront fees.
