Professional Summary
I'm a healthcare admin professional with four years supporting Australian medical practices and allied health clinics. I manage appointment scheduling, patient record management, Medicare and private health billing, and referral coordination in Best Practice, MedicalDirector, and Cliniko. I understand the sensitivity required with patient information and I comply strictly with Australian Privacy Act requirements. I'm calm under pressure, empathetic with patients, and I help practices run on time.
Skills
Work Experience
Medical Receptionist
AU multi-location medical practice • 2021-06 – Present
Front desk and remote admin for a 6-GP practice. Processed 200+ appointment bookings weekly.
Healthcare Admin
PH healthcare BPO • 2020-01 – 2021-05
Processed US and AU medical billing, insurance claims, and patient data entry.
Certifications
Medical Terminology Certificate
AHPRA Education Provider • 2022-01✓ Verified by Adept
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