Hire an Offshore Customer Service Team
Hire an Offshore Customer Service Rep for Your Australian Business
Fully managed offshore customer service reps for Australian businesses — placed, onboarded and supported by Adept.
Cover your AU business hours, hold service quality, and lower headcount cost. Adept places customer service reps with AU brand experience and Zendesk / Intercom skills.
Why Adept
What Hire an Offshore Customer Service Team with Adept delivers
1
Coverage during your business hours
2
Trained on AU phone etiquette
3
Scale your team without scaling overhead
4
Replaceable within days if needed
What They Do
What's included in Hire an Offshore Customer Service Team
Email and live chat support
Phone-based customer service
Zendesk, Intercom and Gorgias
Order tracking and refunds
Escalation triage
QA and tone consistency
Common Questions
Hire an Offshore Customer Service Team — FAQs
Ready to get started with Hire an Offshore Customer Service Team?
Tell us your requirements and we'll design a solution in as little as 10 business days.